Jain Amar is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So if you have the financial acumen and the passion to work with some of the biggest companies in the world, join in!
- Improves and drives the CRM department and processes.
- Propose methods to acquire and retain customers and participate in growth campaigns.
- Maintains and improves data management processes and accuracy.
- Analyse data to inform business development team, sales and planning team.
- Proactive in offer ideas insights to improve customer’s challenges and issues.
- Ensures maximum satisfaction from the customers.
- Works with customer service, marketing staff and operations to maintain focused attitude with a focus on activities that creates lifetime customers.
- Responsible for retention programs.
- Minimum 5 year experience
- Knowledge in both retail and ecommerce
- Good communication skills, good demeanor and personal effectiveness.
- CRM Software Proficiency
- Excellent spoken English
- Ability to understand and handle customer reviews